Avaloq GenAI Corporate Actions for Banking Operations

The challenge

Corporate actions are significant events initiated by public companies that materially affect their shareholders and securities. At Avaloq, specialists traditionally reviewed custodian SWIFT messages and manually entered the information into the corporate actions platform. Custodian messages contain unstructured text compiled from multiple inputs, with details that vary by event type. Datos Insights puts the cost of processing errors across the market at approximately USD 1 billion annually.

What we built

At NEC Laboratories Europe, we developed the Avaloq GenAI Corporate Actions for Banking Operations solution for our customer, Avaloq. The AI agent assesses the meaning and context of incoming messages, checks them for errors, and extracts information into the relevant fields on Avaloq’s corporate actions platform. The platform uses metadata for each action type and request to generate and send customer notifications. The solution covers seven major corporate action types, representing approximately 70% of corporate action traffic.

Reported results

Avaloq’s award announcement reports:

• 98% accuracy
• Up to 40% time savings in preparing multilingual notifications
• Live for 80% of Avaloq Banking Operations clients at the time of the announcement

Recognition

Avaloq’s solution received the 2025 Datos Impact Award in Wealth Management for best innovation in AI for operational automation and industry intelligence. The winners were announced on 16 October 2025.

I also received the GIBU Award 2025 Best Value Award for my contribution to the project.

Further details

• NEC Laboratories Europe case study: project workflow and the seven corporate action types covered.
• Avaloq’s 2025 Datos Impact Award announcement: award details, reported results, and the industry processing-error estimate.
• My award certificate: GIBU Award 2025 Best Value Award.